Etc Congo Family v6.4.0 Manuel d'utilisateur télécharger pdf (Page 88)

100

Troubleshooting

When you run into a problem with this system there are few probable

reasons.

This chapter contains the following sections

• Troubleshooting - Lights Are Not Responding

• Troubleshooting - Crashes & Bugs

• Troubleshooting - Reset

• Troubleshooting - Help from ETC Technical Services

1 2 ... 83 84 85 86 87 88 89 90 91 92 93 ... 99 100

User Manual 1
CONGO MANUAL 3
Table Of Contents 4
Help - Search Function 43
Help System - Favourites 44
This Manual - Terminology 45
Disclaimer 46
***News in This V6.4 *** 47
*** News in 6.3 *** 48
***News in V6.2*** 55
***News in V6.1*** 56
***News in V6*** 57
Effects in V6 58
New Remote - iRFR in V6 59
Master Playbacks in V6 59
Printing in V6 60
New Dock Areas in V6 60
Time Code in V6 60
File Handling in V6 61
Lock Console in V6 61
Sequence and Presets in V6 61
Scale Key in V6 62
Auto Close Tab Mode in V6 62
About Play in V6 63
GETTING STARTED 64
General Info 65
System Overview 66
Console Specification 67
Interface Specification 68
Installation guidelines 69
Key Syntaxes 70
Congo Terminology 71
Presets (terminology) 72
Sequences (terminology) 72
Effects (terminology) 72
Control Hierarchy 73
Software & Update 75
Workflow in Congo 76
Patch (workflow) 77
Control (workflow) 78
Record (workflow) 79
Playback (workflow) 80
Edit (workflow) 81
Power-up Procedure 83
Reset The System 84
Check The Output 86
Bypass Startup Screen 87
Troubleshooting 88
What to do after a crash? 91
Making a crash or bug report 91
Troubleshooting - Reset 92
System Info 94
Console Facepanels 96
Facepanel - Congo 97
Facepanel - Congo Jr 98
Facepanel - Congo Kid 101
Facepanel - Congo LS 102
Main Display - Functions 106
Facepanel - Trackball 108
GENERAL FUNCTIONS 109
Navigating 110
Navigating - Introduction 111
Navigating - Browser 113
Browser Controls (6.3) 114
Browser Functions - LOAD 115
Navigating - Tabs 116
Navigating The Tabs 117
Tab Setup and Lock 117
Tabs - Drag and Drop (6.3) 118
Compact Channel Format 120
Channel View Format - Layout 122
Channel View Zoom 123
Navigating - Lists 124
Editing In Lists 125
Sort By Column 125
Change The List View 126
Navigating - Soft Key Pages 127
Copy, Cut & Paste 128
Entering Texts 129
Display Lists 131
Mute & Solo 133
Mute & Solo - SOLO 134
Output Mode Switch 135
Grand Master 136
Freeze Mode 137
Direct Selects 138
Direct Selects - Content 140
Content Types (6.3) 141
Direct Selects - User Setups 143
Direct Selects - Direct Mode 144
Jam Mode 145
Two Scene Masters (6.0) 148
Device Masters (6.0) 150
Misc Soft Key Page (6.0) 156
Lock Console (6.3) 158
Context Menus (6.3) 159
Drag and Drop (6.3) 162
About - Congo 168
About - Play 170
Files - Introduction 174
[brackets] 175
New (6.3) 176
Delete a Play 180
Save & Save as... (6.3) 181
Save Copy to USB (6.3) 183
Import from... (6.3) 184
Import from - Strand 190
Presto import) 191
Import from - Avab Expert 192
Import from - GrandMa 192
Export to Expert diskette 193
Default Play wizard (6.1) 194
Copy Log files to USB 197
Exit to System Settings 198
System Settings - General 199
System Settings - Com Port 201
System Settings - Protocols 202
System Settings - Backup 207
System Settings - Network 208
System Settings - Monitor 212
System Settings - Update 214
Update Software 215
System Settings - USB RFR 216
Exit to Welcome Screen 219
Power Off (Quit) 221
General Settings 222
Play Settings 223
Play Settings - Basic 225
Play Settings - Channels 226
Channel Settings 227
Play Settings - Crossfade 228
Crossfade Settings 229
Play Settings - Master 231
Play Settings - System 233
Play Settings - Attribute 234
Attribute Settings (6.0) 235
Play Settings - MIDI (6.4) 237
Direct Mode MIDI (6.4) 239
Play Settings - Show Control 241
Console Settings 243
Sound Settings (6.3) 244
Network 245
Network - Introduction 246
Network - Functions 247
Network - Server/Backup 248
Network - Backup Setup 249
Network - Client 251
Network - Multiple Users 253
Server Commands 256
Backup Sync 258
Force To Backup 259
Backup Commands 260
Convert To Server 261
Network nodes 262
Find/configure CEM + 263
Net3/ACN Device List 264
Screens 265
Screen Names 266
Load screen (6.0) 266
Delete Screens 267
Dock Areas (6.1) 268
Dock Areas - Introduction 269
Dock Areas - Functions 271
Navigate Dock Areas (6.3) 273
Console Mimic Dock 275
Designer Summary 276
Selected - Live dock 277
Time Code dock 278
Color Dock (6.1) 279
User List 280
Create a User Login 281
Change User 282
Event List 283
Event List - Introduction 284
Event List - Action Macros 285
Congo Action Macros (6.2) 286
Serial COM data 287
MIDI Data 287
UDP data (6.2) 288
Event List - Events 290
Macro List 292
Playback a Macro 293
Patching 294
Patch - Introduction 295
Patch by Channel/Dimmer 296
Import Template Wizard (6.2) 302
Patch Wizard 304
Patch Device(s) 305
Clear/reset patch or rename 306
Device List 307
Edit/Change a Device 310
Channel List 312
Patch - Rename Channels 315
Output List 316
Parked 318
Park - Parked Items List 319
Templates 320
Templates - Introduction 321
Templates - List 322
Templates - Editor 323
16 bit parameters 324
Templates - Create 325
Templates - Type LTP or HTP 326
16 Bit Control - Fine Step 328
Templates - Snap or Fade 329
Templates - Ranges 330
Template Range Wizard 331
Templates - Mode Tables 333
Parameter Definitions 336
Dimmer Curve List 338
Main Show Data 340
Organizer (1 tab) (6.3) 341
Organizer (2 tabs) (6.3) 346
Groups - Introduction 348
Record a Group (6.1) 349
Groups - Record 350
Groups - Select Channels 351
Groups - Fetch Intensities 353
Groups - List 354
Groups - Display List 356
Groups - Load To Playbacks 357
Presets 358
Presets - Introduction 359
Record a Preset Live (6.1) 360
Presets - Record 361
The Recording Popup (6.3) 362
Record Directly To A Master 366
Presets - Update 367
Presets - List 368
Preset List - Columns 370
Preset List - Functions 371
Presets - Load To Playbacks 372
Presets - Copy 373
Presets - Select Channels 374
Presets - Fetch Intensities 375
Presets - Display List 376
Presets - Auto-Save 380
Presets - Times 381
Presets - Compare Mode 382
Presets - Delete 383
Presets - Renumber (6.3) 384
Sequences 389
Sequences - Introduction 390
Record a Sequence Live (6.1) 391
Sequences - List 393
Sequences List - Columns 394
Sequences - Sequence List 395
Sequence List Functions 397
Sequence List - Columns 398
Sequences - Times (6.0) 401
The Time Editor Popup 405
Congo Jr (6.2) 407
Sequence Times - FCB Times 408
Sequences - Insert Step 411
Sequences - Delete Step 413
Sequences - Links 414
Sequences - Load 417
Sequences - Block Values 420
Sequences - Track List 421
Sequences - Chase Mode 422
Chase - Introduction 423
Chase - Playback View 424
Chase - Playback Modes 425
Chase - Set Rate 426
Chase - BPM & Tap Tempo 427
Chase - Wizard 428
This is the Chase Wizard 429
Chase Wizard - Functions 430
Sequences - Split Fade (6.1) 431
Main Playback Tab 437
Playlist (6.2) 441
The Playlist - Mode 442
Groups/Palettes Overview 443
Fade Curves (6.1) 445
Notes Editor 447
Notes - Editor 448
Note Editor - Columns 448
Note Editor - Delete 449
Delete Wizard 450
Delete Partial 451
Channels 452
Channels - Introduction 453
Channels - Functions 454
Channels - Views 455
Channels - Command Syntax 456
Select Channels (6.1) 457
Set Channel Levels 458
Park Level 459
Channels - Ch Only Mode 460
Channels - Capture Mode 462
Releasing Captured Channels 464
Channels - Clear Functions 465
Channels - Check Mode 467
Channels - Balance Mode 468
Balance Mode Key 469
Channels - Random Select 470
Clear Scale Values (6.0) 473
Channels - Group Wheel Mode 475
Channels - Rem Dim 477
Channels - Soft key page 478
Channels - Select Functions 481
Live (6.0) 483
Live - Introduction (6.0) 484
Channel viewing formats 485
Multiple Live Tabs 488
Editing in Live 489
Record in Live (6.0) 490
Channel Symbols (6.0) 491
Blind (6.0) 495
Blind - Introduction 6.0) 496
Editing In Blind (6.0) 497
Track List 499
Track - Introduction (6.3) 500
Track - Lists (6.1) 501
Track List - Functions 502
Track - Channels 504
Track To Wizard 505
Track Channels - In Presets 505
Track Channels - Groups 506
Track Channels - Palettes 507
Track Channels - In The Play 508
Track - Presets (6.3) 509
Track - Palettes 511
Track - Track Editing 512
Park - Introduction 516
Park - Parking values 517
Park - Edit Parked Values 518
Park - Un-parking Values 519
Channel Database 522
Display List - Auto Groups 525
Import Text File - Excel 528
Channel Layouts 529
Channel Layouts - List 532
500 objects for this 533
Channel Layout Editor - Text 538
Channel Layouts - Create 540
Channel Layouts - Channels 541
Channel Layouts - Lines 543
Channel Layouts - Content 545
Channel Partitions 546
Partitions - Introduction 547
Partitions - List 548
Partitions - Create 549
Partitions - Activate 551
Devices 552
Devices - Introduction 553
Devices - Media Servers 554
Devices - Functions 556
Device Control 557
Device Control - U1-U2-U3 564
Device Control - Align 566
Device Control - Fan 567
Device Control - Fetch/Copy 568
Device Control - Flip 570
Congo Jr & Kid 571
Device Views 574
Device Views - Introduction 575
Device Views - Live 576
Device Views - Filtering 577
Device Views - Editing 578
Device Views - Presets 579
Device Views - Data 581
Device Recording 582
Device Recording - Modes 584
Changed mode 585
Active Mode & Mark 586
Device Recording - Delete 589
Device Recording - Cue Only 590
Device Palettes 591
Device Palettes - Record 593
Record A Focus Palette 594
Record An All Palette 597
Device Palettes - Update 598
Device Palettes - Edit 601
Device Palettes - Lists 602
Device Palettes - In Masters 605
Device Times 611
Device Times - Introduction 612
Percent times, or seconds? 613
Attribute Times 617
Attribute Delay Times 618
Device Times - Fan Times 619
Device Play Back 620
Crossfaders And Attributes 622
AutoMark 623
Live Attributes (6.0) 624
Live Attributes - Columns 625
Gel Picker 626
All Palettes 627
Focus Palettes 628
Color Palettes 629
Beam Palettes 630
Global Mask - Functions 631
Mask - Editor (6.1) 632
User Masks - Functions (6.1) 633
>Settings & Tools 634
Scroller Rolls 635
Assign A Scroller Roll 636
Scroller Fan override 638
Jam Mode Wizard (6.0) 640
Effects 642
Effects - Introduction (6.0) 643
Effects - Functions 645
Effects - Views (6.0) 646
Effects in Dock Areas (6.0) 647
Effects - Command syntax 648
Load an effect to a master 651
Effect Soft Key Page 651
Effects - Edit (6.0) 653
Effects - Record 654
Live Effects 657
Effect Playbacks 658
Create an Effect Playback 659
Effect Overview 660
Chase Effects 661
Create a Chase 662
Copy a chase effect (6.0) 663
Control a Chase Effect 664
Chase Tap Tempo 664
Chase Effect Parameters 665
Chase Editor 667
Chase Editor - Functions 668
Chase Step Editor 669
Content Effects (6.0) 671
Control Content Effects 673
Content Effect Parameters 673
Content Effect Modes 677
Content Effect Times 679
Series List 680
Series List - Functions 681
Series Step Editor 682
Dynamic Effect 684
Control a Dynamic Effect 686
Dynamic Effect Parameters 686
Dynamic Templates 688
Dynamic Tables 690
Table Editor 691
Live Dynamics (old) 692
Old Dynamic Effects 694
Dynamics - Base Value 695
Dynamics - Start 696
Direct Select keys 698
3. Let go of DYN EFFECT 698
Dynamics - Control 699
Dynamics - Stop 701
Dynamics - Record 705
Dynamics - Size & Rate 708
Rate Channel 709
Offset Relation 710
Dynamics - Loop Count 714
Dynamics - Fade 715
Dynamics - Form 716
Dynamics - Playing Back 718
Image Effects (6.0) 720
Animation effects (6.0) 723
Effect layouts (6.0) 724
Effect layout wizard (6.0) 726
Copy an effect layout (6.0) 729
Effect Images (6.0) 730
Edit an image (6.0) 731
Copy an effect image (6.0) 732
Effect Texts (6.0) 733
Import Effect Images (6.0) 734
Channel Sets 735
Edit a Set 736
Main Playback 737
Main Playback - Introduction 738
Main Playback - Functions 741
The GOTO List (6.1) 744
Main Playback - Edit Keys 745
Playback View 749
Sequence Editor 752
Load Sequence 753
Independents 754
Independents - Introduction 755
Independent Dock Areas 756
Using the Independents 757
Independent Modes 758
Independent Dock Area 759
Using a mouse or trackball 760
Masters 761
Masters - Introduction (6.0) 762
Masters - Functions (6.0) 764
Masters - Settings (6.1) 765
Master Mode 767
Exclude Record 767
Master button (6.3) 768
Master fader settings (6.1) 769
Flash settings (6.1) 770
Disable Flash Keys (6.3) 771
Masters - Commands 773
Select channels in a master 774
Mask in masters (6.1) 775
Masters - Clear 775
Masters - Times 776
Flash On Time 777
Masters - Channels (6.0) 778
Masters - Presets (6.0) 781
Masters - Groups (6.0) 787
Masters - Effects (6.0) 790
Masters - Palettes (6.1) 793
Load palettes to masters 794
Masters - Sequences (6.1) 795
Masters - Dynamics 805
Masters - Channel Layouts 806
Masters - Console keys 808
Masters - Macros 809
Master Playback - Functions 810
Master View 814
Master View - Formats 815
Master List 816
Masters - Content 818
Master Pages 819
Master Pages - Introduction 820
Master Pages - Record (6.2) 821
Master Pages - List 824
Master Pages - Editor 826
Master Page - Columns 827
Master Pages - Times 828
Master Page Times - BPM 829
Master Pages - Display List 831
Remote Controls 832
Media - Introduction 835
Media Images - Delete 837
Training Projects 838
Training Projects - Hints 840
CONSOLE KEYS 841
Console Key Quick Help 842
Console Key - @LEVEL 843
Console Key - A 843
Console Key - ALIGN 843
Console Key - BANK 846
Console Key - BEAM 846
Console Key - BLIND 846
Console Key - BROWSER 847
Console Key - C/ALT (6.3) 847
Console Key - CLEAR CHANGED 850
Console Key - CLIENT 850
Console Key - COLOR 851
Console Key - COLUMN 851
Console key - CONNECT 851
Console Key - LIVE 865
Console Key - LOAD (6.3) 865
Console Key - MACRO 865
Console Key - MARK 866
Console Key - MASK 866
Console Key - MASTER KEYS 867
Console Key - MASTER 867
Console Key - MINUS 868
Console Key - MODIFY 869
Console Key - MODIFY SEQ 869
Console Key - MUTE 869
Console Key - PARK 874
Console Key - PASTE 874
Console Key - PLAYBACK 874
Console Key - PLAYLIST 875
Console Key - PLUS 875
Console Key - PRESET 876
Console Key - PRINT SCREEN 876
Console Key - RANDOM 876
Console Key - REM DIM 877
Console Key - RECORD 877
Console Key - REFRESH 878
Console Key - RELEASE 878
Console Key - SERIES 881
Console Key - SETUP 881
Console Key - SET CHANGED 881
Console Key - TAB 884
Console Key - TAP 884
Console Key - TEXT 884
Console Key - TRACK 886
Console Key - TYPE 886
Console Key - U1-U3 887
Console Key - UNPARK 887
Console Key - UPDATE 887
Console Key Shortcuts 891
Shortcuts - Select Channels 892
Shortcuts - Channel Levels 893
Shortcuts - Channel Modes 894
Shortcuts - Channel Views 895
Shortcuts - HELP 895
Shortcuts - Navigation Keys 898
Shortcuts - Master Playbacks 899
Shortcuts - Master Pages 902
Shortcuts - Device Masking 904
Shortcuts - Track 910
Shortcuts - Presets 911
Shortcuts - Groups 912
Shortcuts - Live & Blind 913
Shortcuts - Main Playback 915
Shortcuts - Sequence Editor 916
Shortcuts - Dynamics (old) 920
Shortcuts - Times 922
ACCESSORIES 923
Accessories - Ext. Keyboard 924
Keyboard - Level Wheel 927
Keyboard - CH Step 927
Accessories - Fader Wings 929
Universal Fader Wings (6.0) 930
Lynx Fader Wing 930
Accessories - Remote Control 931
Remote Controls and at mode 933
Connecting the RFR 934
RFR - General Functionality 935
RFR Channel functionality 935
RFR Group List 936
RFR Devices 936
RFR Playback (6.1) 937
RFR Patch (6.0) 937
RFR Palettes (6.1) 938
RFR Focus Mode 939
RFR Scroller Calibration 939
Phone Remote - Functions 940
Remote Control - iRFR (6.0) 943
Crrfu Remote Functions 953
Transmitter Setup 955
TT Radio Remote Functions 957
Visualisation - WYSIWYG 959
Visualisation - Capture 960
Accessories - Client 961
APPENDIX 964
Connectors 965
Connector - VGA Monitor 966
Connector - Phone Remote 966
Connector - Remote Radio 967
Connector - MIDI 967
Connector - APN 967
MIDI - Introduction 972
MIDI - Standard MIDI 973
MIDI - MIDI Show Control 974
MIDI - Time Code 977
MIDI - Implementation Chart 979
Console Keys - MIDI Chart 980
Console Faders - MIDI Chart 984
The Congo Story 986
Congo - The Avab Heritage 987
Congo - The Eurovision 990
Congo - The arrival of Jr! 991
V6 - Time to Play! 992
RDM Functionality (6.3) 993
RDM Indicators (6.2) 995
RDM Device List (6.2) 996
RDM Device List Cache (6.3) 997
RDM Device Sensor List (6.2) 998
OSC Functionality (6.3) 999
Receive - OSC Input (6.3) 1000
Transmit - OSC Output (6.3) 1001

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Etc Congo Family v6.4.0 Manuel d'utilisateur Page 88

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